Refund & Exchange Policy

We will exchange a product on the basis of the following terms mentioned below:

Acceptable:

  • Damaged product on delivery.
  • Quality issues on art work
  • The product must be returned to its origin for inspection before subsequent refund.
  • The damaged product must be reported to us within 48 hours and shipped back within 5 days of reporting.

Non –acceptable:

  • Wrong order placing
  • Worn, torn, used in any manner
  • Reporting of damaged product after 48 hours
  • Incorrect Size ordered

 

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

The products and artwork displayed on the Jugaad Factory website are customized according to the request of our customers. Copying, distribution or reproduction in any form by any third party / individual is strictly prohibited. We are not liable for any warranties whether circumstantial or consequential related to the misuse / use of the product other than what it is intended for.  The products listed on the website may vary in shade or color depending on the resolution of the mobile device/ PC/ Laptop of the end user. All products are handmade and not machined and hence may be considered accordingly. THIS SITE IS CURRENTLY UNDER TEST. We look forward to your feedback.

Read our privacy policy here